Senior Manager – Digital Products / AGM – Digital Products

Senior Manager – Digital Products / AGM – Digital Products

 
Posted on: April 30, 2018

Line manager

:

Associate Director Digital Operations

Location

:

Noida based

Qualifications

:

4-year degree or demonstrable equivalent experience.

Purpose of the role

  • Macmillan are creating a new generation of world class learning products, which integrate the best in new digital technology with the best pedagogical design. This offering will be a whole ‘suite’ of products and services for the Primary, Secondary and Adult market segment.
  • The Product Manager will be an integral member of the Product team in uncovering customer needs, defining amazing and ambitious products and delivering those products to market.

Responsibilities

  • Work collaboratively within the Digital Product team to deliver on the digital roadmap and meet the needs of our customers and end users.
  • Own key areas of the product roadmap and drive those areas from inception to completion, inclusive of identification and oversight of business requirements, wire framing, testing, development and deployment
  • Work collaboratively with the all stakeholders (internal and external) to ensure smooth handoffs and timely deliverables
  • Prioritise areas of product development based on the inputs from various stake holders to ensure delivery against the roadmap to help meet our business objectives.
  • Help ensure the overall quality and viability of the digital products being designed and developed. Always strive to iterate our products based on evidence. Ensure products bring value to the business and deliver against revenue targets and other defined KPIs.

Key relationships

  • Work closely with all of the teams involved in the development of new product and migration of legacy product - including editorial, tech, design, analytics, commercial, training, marketing and customer service.

Skills/knowledge

  • Strategic thinker and commercially minded - has a clear strategic sense of how the web is evolving and how to deliver innovative digital projects that take advantage of emerging technologies and commercial opportunities (while being driven by an understanding of what our customers want/need).
  • Solid understanding of digital product development best practices – inc. agile, UCD, interface design, lean, IA, A-B testing and software development and deployment.
  • Strong analytic skills and the ability to balance intuition with data in making decisions.
  • Excellent communication skills - ability to communicate effectively with a wide range of stakeholders.
  • Willingness, flexibility, creativity, and energy in taking initiative and assuming responsibility - "Roll-up-your-sleeves" entrepreneurial, start-up attitude.
  • Stays up to date with digital techniques and market trends.

Experience:

  • 5+ years experience in customer facing, successful digital products.
  • Full digital product management lifecycle experience – from inception to sunset.
  • Exceptional track record in planning, leading and delivering great digital products.
  • Experience with best-practice agile product management techniques.
  • Deep understanding of contemporary best practice on the web, mobile and apps.
  • Experience working as a part of a team, balancing needs across stakeholders and in a complex business environment.
  • Strong understanding of technology in Education (e.g. LMS, Authoring Tools, CMS) .
  • Experience with authoring tool and LMS implementation.
  • Experience with adaptive learning digital products and services, working between the content and technology teams .
  • Experience working with teams transitioning from print to digital .
  • Experience of working in publishing environments, and working with editorial teams, including sensitivity to editorial workflows.

Need to be capable of

    1. Technical Capability

  • Uses technical / job knowledge and experience to meet and exceed job requirements / customer expectations. Efficiently manages workload and projects within set timelines and to agreed budget, achieving set objectives.
  • 2.Customer Focus

  • Drive and motivation to meet or exceed customer expectations, Nurtures relationships by recognising and delivering on internal and external customer’s needs and opinions. Makes customers and their needs a primary focus of their actions
  • 3.Relationship Building/ Teamwork (incorporating Communication, Influencing and Trust)

  • Builds effective relationships through positive communication that motivates and influences others. Honest and trustworthy; a valued team member, actively involved in achieving team objectives. Works cooperatively and flexibly with other members of the team
  • 4.Innovation & Influencing

  • Embraces creativity, innovation and is open to new ideas. Innovates to improve current working practices / products / technologies to provide business opportunities and results. Successfully influences others to accept and support an idea/proposal/plan.